![]() If possible, switch off the Mi Band to prevent further damage. You may be able to evaporate any remaining water droplets from the Mi Band by leaving it in a warm, dry area for a few days.It’s a good idea to remove the device before taking a shower. If your screen stops working after a swim or shower, water may have penetrated the seams on the device. ![]() If you are facing a clear hardware issue - the screen lens detaches from the tracker’s body or the screen flickers when it isn’t supposed to - contact Xiaomi. For more serious issues, Xiaomi offers a year warranty for new Mi Band models in most regions.Minor issues are usually solved by power cycling the device.Firstly, if you can, consider restarting your Mi Band.Are you using Xiaomi Wear and can’t find your Mi Band model? Try changing the region in the app to China before pairing.To factory reset your Mi Band: Open Settings or tap More on your respective band, then select System > Factory reset.Your data will return once the band syncs with the servers. However, if Zepp Life asks you to unpair your Mi Band that is no longer listed on the app, factory resetting your Mi Band will allow you to pair it with Zepp Life.You can theoretically avoid this issue by unpairing your Mi Band from the Mi Fit app before upgrading to Zepp Life.Some users have noted that after upgrading from the older Mi Fit app to the new Zepp Life app, their device would refuse to pair or is missing from the app itself.If you’ve successfully paired your Mi Band with your phone, but opening the Zepp Life app doesn’t prompt a sync with your band, unpair your Mi Band from the Zepp Life app and pair it once more.More pairing and charging problems and solutions
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